Interested candidates should send a cover letter and CV to careers@project-syndicate.org.

The Website Administrator is responsible for the maintenance of the PSwebsite and relevant subdomains. This includes managing the implementation of new features to maintain performance, drive monetization efforts, and ensure functionality and user experience are in line with organizational expectations.

In this capacity, the Website Administrator will advise on the overall architecture and functionality of the PS website, the organizational approach to readers and subscribers, and help inform tactics and strategies gleaned from day-to-day operations to help improve user experience and expand our reach and bottom line.

Core Responsibilities:

• Responsible for management and maintenance of the PS website
• Responsible for management and maintenance of third-party platforms, including the integration process
• Oversight of new builds and features
• Troubleshooting and ticketing of website problems
• Responsible for creation and management of website push notifications, automated emails, and notifications
• Execution of onsite marketing campaigns
• Advise on potential changes to products and processes based on user experience and data
• Recommend and implement improvements to web-based admin systems
• Primary point of contact for user accounts, assisting with orders, refunds, and payment disputes, and resolving requests with timely and effective solutions.

Requirements:

• Minimum two years of experience in a similar capacity
• Experienced user of HTML/CSS/CMS systems
• Familiar with current web standards
• Ability to work autonomously
• Professional proficiency in English
• Demonstrable troubleshooting and problem-solving skills (promptly diagnose and resolve website issues)

Preferred:

• Fluent in website analytics tools and reporting/ticketing dashboards (Marfeel, GA4, Tableau, Jira, etc.)
• Detail-oriented with strong organizational skills to manage multiple tasks and priorities effectively
• A base-level understanding of APIs, FTP servers, and SSO configurations (OpenAthens, Shibboleth)
• A base-level understanding of the implementation of SDKs for third-party applications
• Knowledge and understanding of SEO optimization

Additional Information:

• Full-time, in-office position (with the possibility of some remote work)
• Competitive salary
• Dynamic organization

Interested candidates should send a cover letter and CV to careers@project-syndicate.org.